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Jordan14's avatar
Jordan14
New member | Level 2
2 months ago

Files missing from Dropbox that I didn't delete. How can I recover them?

I just checked my dropbox (Dropbox basic) after months (maybe a year or two?) of not using it. It was at it's capacity so I started a new dropbox with a different email and more or less just stopped ...
restore
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hi Jordan14, thanks for posting.

As Mark stated, if a Dropbox account hasn't been accessed for over 12 months, then it would be deactivated due to inactivity.

If you have any old desktop devices which previously synced to that old account, then they might still contain the data on that account on the machine.

If you have any further queries, feel free to message back.

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