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Forum Discussion
Folders are in confusing locations on Windows 10.
How to untangle unwanted syncs using Windows 10 File Explorer?
I use Win Explorer's filing system, and have an old Dropbox folder as well intended for a few special folders. Folders have started to be confused: some subfolders appearing under Dropbox, others where they should be: Windows Quick Access. No Dropbox app is used on the PC with Dropbox (2GB UK storage). I don't want to upgrade from my free installation and want to use Dropbox only for a few folders synced with Dropbox servers. Otherwise leave my folders as I set them!
I can find no Settings to sync or unsync folders with Dropbox. Right-clicking the folder in Win Explorer brings an error message saying the drive F: is unavailable. It's a USB drive only logged in at the times I update. Have Dropbox servers spotted a chance when this happened? I didn't authorise it!
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I would like to attach two screenshots on a Word A4 document, but cannot see a link to attach here. Would another format such as PDF work?
- Jay
Dropbox Community Moderator
You can attach an image, (either JPG or PNG) by clicking this button in your next reply:
We wouldn't be able to accept a Word or PDF. You can take a screenshot on your computer using these steps.
This looks small but has two screenshots
- Jay
In the screenshot, there's only a notification about an F: that can't be accessed, which doesn't contain any file path related to Dropbox.
Could you clarify why this has to do with the Dropbox desktop application?
Yes, I don't want to use F: for storage, and want a minimal use of Dropbox. I never consciously put a folder in F: which is a USB connected small drive, and I don't think I have a Dropbox app.
However Dropbox always appears listed in Explorer in two places.
- Hannah
Hey Roger K, thanks for the screenshots.
Since there is in fact a Dropbox folder on your computer, you did install the Dropbox app on your computer, at least at some point.
If you look at your system tray, at the bottom right of your screen, do you see a small Dropbox icon, along with your other app icons next to the clock?
I've not noticed before the links from the bottom right of the Explorer basic screen. What it shows is very like Explorer Quick Access.
Yes, there is a Dropbox logo and folder. It has about six folders and as many PDF files.Included are Dropbox.Cache, Desktop.ini and a folder Dropbox - copy.
- Hannah
Thanks for checking, Roger. Can you let me know what you'd like to do now?
Do you want to get rid of the Dropbox app and the Dropbox files from your file explorer?
Yes, I would like to delete except what is necessary for me to access and upload when I wish. I seem to have two Dropbox folders at the moment, and have another app for occasional sky storage.
