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Forum Discussion
Folders/Files in Adobe Photoshop were removed, maybe deleted?
Category correct? I had photoshop opened and in the Path bar, I believe is where i was where it shows the program Dropbox among C:/users, etc.. Did not see the word DROPBOX there before, so I belie...
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHi tedi, let's jump right into this!
Based on the situation that you described, we don't know if the files were ever synced to Dropbox, or if you even use our desktop app, since you don't mention them being there.
The best approach would be for you to check your deleted files page in Dropbox, and also your events page, and let me know what is reported there.
Keep me posted!
Megan
If I upgrade, will the PHOTO/FILES selected then be put/added to the (Adobe PSCC) in Bridge and also in Photoshop in correct present alphabetical ORDER as the present Folders are shown and the photos that were from that Folder be intact and not all of the photos which now are per the appropriate date present order per the dates and in the Name of the FOLDERS and FILES from the applicable panel as they once were present in that method used before they were deleted. Reference can be found by using Bridge where the Folders panel is and then listed in Photoshop when selected to edit in Bridge.
Hoping that I have made myself clear. I would think that you are very fluent in Photoshop.
Please when you submit your response, can you please do it using my email, so that I do not have to go to the window where it is telling me that I am out of storage and need to UPGRADE, as I had trouble locating where and what the photos that you have that I want to load back into PSCC where all of my Adobe PSCC photos are.
Thank you so very mush, so that I am looking forward to having things recovered and and restored as to the aforementioned perspective where they once were.
Thanks so very much for your assistance.
Ted [Removed by moderator for security reasons]
- Megan
Hi tedi, keep in mind that if you wish to reach out to our Support using an email, you'd need to submit this relevant form.
Now, as for your worries, I have some more questions: do you have any Backups enabled at the moment?
Where are the files/folders missing from? Are they entirely removed from the device, or you can't see them when accessing your Desktop/Documents/Downloads?
Are you able to locate your files when you visit your Dropbox account online? What did you see when visiting your events page?
