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Forum Discussion
tedi
3 years agoExplorer | Level 3
Folders/Files in Adobe Photoshop were removed, maybe deleted?
Category correct? I had photoshop opened and in the Path bar, I believe is where i was where it shows the program Dropbox among C:/users, etc.. Did not see the word DROPBOX there before, so I belie...
tedi
3 years agoExplorer | Level 3
Lost all of my Folders with photos and I did not even belong to Dropbox at the time on 11/06/23, have joined since. Same thing happened a year or more ago, same identical thing. I am trying to retrieve and get those photos back, no luck. Hoping you can help me. I did contact MEGAN today via Community whom I had contacted back in 2022 to the same debacle. I have not heard from her today. Therefore, not knowing her status I thought I would make another contact and REALLY, REALLY desperate for assistance. NOTE - I am 85 years old and not that savvy or adept with a computer and a lot of its workings, except for Adobe Creative Cloud(Photoshop2022).
Thanks so very much, as I await for your response. My personal EMAIL - [removed per Community Guidelines]
Ted
PS. Due to being the fresh kid on the block, when you answer and want a response, not sure if I know how using DROPBOX. I know unfortunately.
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