Forum Discussion

MarkInTheBox's avatar
MarkInTheBox
Helpful | Level 6
3 years ago
Solved

Forget old Mac and clean install Dropbox on a new Mac

Hi 👋 I bought a new Mac (who cares 😅) The Dropbox folder in my old Mac is 1.6 Tb. I already have an offline backup of everything on a USB drive, just in case. I will completely reorganise t...
  • Hannah's avatar
    3 years ago

    Hey MarkInTheBox, thanks for reaching out to our Community.

     

    I think the best way to go about this, would be to reorganize your files through your account on our website.

     

    That way, when you install the Dropbox app on your new Mac and sign in to your account, the new structure will sync, instead of the old one.

     

    Let me know if you have any questions!

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!