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My storage is full. How can I remove my Backup?
Dropbox informs me, that my free account is full. I had previously made a complete back up of my Mac on Dropbox. However, I can't find the back up on Dropbox in order to delete it. I have the app on my Mac. I'm not interested in upgrading. Help anyone?
Some of my files appear as 0 bytes and I can't open them/restore a previous version.
Hello All, Starting sometime this week, a large number of files in one of my folders are showing as "0 bytes" and I obviously cannot read them. I'm synchronising the folder with my mac, and thought maybe my mac corrupted the files? (I definitely did not use those files in the past months). I thought to 'recover' them from the dropbox.com site by going to "Version History" for each file but when I click on that I get to an error page: Error Something went wrong. Don’t worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our help center and forums for help, or head back to home. So I am also not sure how to recover these files? Very strange
Can I restore my old Dropbox backup set up after my computer repair?
Hi, I have had to recently restore my Macbook completely (it was repaired and the OS re-installed). I had my Dropbox connected to my MBP and backing up the Documents, Download and Desktop (from now on refered as DDD) folder. Before the restore, the path to these folders was inside my Dropbox folder. Something like: /Users/myname/Dropbox/Mac/Documents/... I re-installed Dropbox on my Mac after the repair and asked Dropbox to do a Backup again and restore the DDD folders from the Backup on Dropbox. All finished syncing and now I have two "Mac" folders inside my Dropbox, which I think is expected (the previous Backup before repair, and the new Backup after repair). However, I also still have the DDD folders in their usual locations: /Users/myname/Documents/ /Users/myname/Desktop/ /Users/myname/Downloads/ So, when I access my Documents in Finder, I am still working inside /Users/myname/Documents/ and not /Users/myname/Dropbox/Mac/Documents/. This means that I don't have the "Copy link" option in Finder when accessing files in the Documents. Is there something I need to do now to complete the set up of moving the DDD folders inside the Dropbox and just have that be the default? I feel like I have done this restore in the past and it was automatic. Thank you, MafaldaNeed to erase my hard drive safely, without affecting my Dropbox files.
Device iMac iMac Operating System/Browser (if using the web) macOS26 Dropbox App Version (if using the app)233.4.4938 233.4.4938 Syncing Status Syncing Question or Issue I need to reinstall my OS on my Mac, and the only way to do it is to erase my disk first. I use Dropbox to hold working files that are accessed by many people. I add files that I am working on via the dropbox app and other collaborators work on the files at different points in the project. My question is this: If my hard drive is erased, are the files I have stored in Dropbox also erased? Or can they be accessed via the web so they can be restored once I have the OS reinstalled? Do I need to create a backup of all of the files I have stored in Dropbox before I erase my hard drive? There are A LOT of files there, so I am hoping that's not the case.
Can anyone suggest any third party apps to help with duplicate files?
Does anyone suggest any third party apps to help with duplicate files? I've got a MacBookPro..going from Dropbox Business to Dropbox Essentials and I don't want duplicate files. So going thru thousands of files individually is not going to happen. Thanks