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Can’t get Dropbox to sync real time between Mac-book and iPad
If I make changes to the excel file on my Dropbox account and then go to my ipad and open the file through the Dropbox app, it is an older version. It even says that the file hasn’t been modified for several days. What am I missing? Thanks! C
Dropbox Finder Extension not showing correct status
I recently had the Dropbox Finder Extension show some items in my Dropbox as available. Not synced. I restarted Dropbox. No change. I quit the Dropbox Finder extension. That didn't help. I quit and restarted Finder. Now my Dropbox items have nothing beside them. I did a full computer restart. My Dropbox items STILL have nothing beside them. Did I find a bug? Or did I just kaput my install?Root folder control removed from Finder in Dropbox Business
The business version of Dropbox no longer allows users to add or remove folders in Finder from the root Dropbox folder. This change was just applied to my account, but I came across a thread from 10 months ago — now closed — where many other users expressed similar frustration, with no clear reasoning provided. I’m genuinely curious why Dropbox would choose to make the root folder essentially unusable outside of their website. As a workaround, we’ve created a single folder inside the root, which we now use as our working root folder to maintain our existing workflow. But honestly, it feels ridiculous that this workaround is even necessary. Could someone from Dropbox explain the reasoning behind this change? My first guess was that it might be a safeguard against accidentally deleting important folders — but that doesn’t really hold up, since users can still easily delete folders inside a makeshift root folder in Finder.
Dropbox app is disappearing from my Mac repeatedly, why?
I have been using Dropbox for years without any problems at all. However it has disappeared from my Mac 5 or 6 times in the last month and there is no logical reason why - it just goes. I then have to re-download the app. Any idea why and how this can be stopped? I began a thread on this last week and had one response from Dropbox asking a question that I answered but I never heard back. Not good. I need some assistance with this please!
Cannot find the dropbox.cache folder (macOS Ventura)
When I try to delete a Dropbox folder it reappears almost instantly. I've tried to find the invisible "dropbox.cache" folder to clear the cache, but it isn't there. The only invisible file I see when I reveal them is a 40 byte ".dropbox" document. Everything I read seems to point to an answer that I can't implement. I'm open to any ideas. iMac 2017 macOS Ventura 13.7.4 (22H420) Dropbox app 219.4.4463
This is an unlinked Dropbox on Mac Sonoma 14.5
I cannot access files stored in the dropbox location untill I copy an individual file and paste it elsewhere, how do I fix this whenever I also try to connect it says Your device couldn't connect to server. There might be a problem with the server or network
Resetting copy/move settings on MacOS
macOS. Long-time user. Installed Dropbox on a brand new computer. Let everything sync. I tried to move a folder from Dropbox onto local storage on my Mac. A dialog came up asking (paraphrasing) if I wanted to move the folder or copy it (meaning a copy of the folder would be left in Dropbox). I answered incorrectly. How can I go back and change that setting?
.Trash folder in the Dropbox folder makes it difficult to reclaim space
After deleting tens of GB of data and having NO additional space freed up on my machine, I eventually discovered the hidden folder ~/Library/CloudStorage/Dropbox/.Trash was hoarding these deleted files. I found an old post on here that claimed this was due to a bug that was fixed in an old version of MacOS 13, but I'm on 14.6.1 and it's still happening. I'm a photographer and my first step is to add my files to Dropbox, then go through and cull them. So I regularly delete tons of data and need to do that in order to be able to continue using my machine, it will quickly fill up. Can I disable this behavior, or is there an easy way to purge the folder?