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89 Topics"This is an unlinked Dropbox" on my app's preferences on Mac Sonoma 14.5.
I cannot access files stored in the dropbox location untill I copy an individual file and paste it elsewhere, how do I fix this whenever I also try to connect it says Your device couldn't connect to server. There might be a problem with the server or network3.8KViews1like36CommentsMac Finder asks for password each time I rename a file or move a folder in Dropbox
Each time I try to rename a file or move a file or folder within my Dropbox folders (synced on my Mac), I need to enter my Mac password or use touchID. This never happened before. Can anyone help? I don't want to be prompted for a PW each time! Thanks!Solved4.2KViews0likes8CommentsApps create conflicted recursive copies of their contents filling my drive
Application Affected Dropbox Device Various Macs Operating System/Browser (if using the web) macOS Tahoe 26.2 and various Macs on lower versions Dropbox App Version (if using the app) 238.4.6075 Question or Issue For the second time now, I've found a file in a Dropbox folder that recursively keeps adding conflicted copies of itself in the app package. See a sample below of a partial transcript of my deletion attempt in macOS terminal: Amazon Kindle.app/Contents/PlugIns/SendToKindle (David Kaplan's conflicted copy 2025-12-09) (David Kaplan's conflicted copy 2025-12-10) (David Kaplan's conflicted copy 2025-12-15) (David Kaplan's conflicted copy 2025-12-16) (David Kaplan' ( (David Kaplan's conflicted copy 2025-12-19).appex Amazon Kindle.app/Contents/PlugIns/SendToKindle (David Kaplan's conflicted copy 2025-12-07) (David Kaplan's conflicted copy 2025-12-11) (David Kaplan's conflicted copy 2025-12-12 1) (David Kaplan's conflicted copy 2025-12-16 1) (David Ka (David Kaplan's conflicted copy 2025-12-19 15).appex Amazon Kindle.app/Contents/PlugIns/SendToKindle (David Kaplan's conflicted copy 2025-12-07 2) (David Kaplan's conflicted copy 2025-12-08) (David Kaplan's conflicted copy 2025-12-09 1) (David Kaplan's conflicted copy 2025-12-11) (David Kaplan (David Kaplan's conflicted copy 2025-12-13).appex There were hundreds or thousands of these (I have no idea, but I'm getting disk warnings that my drive is getting full). These were consecutive in the terminal session I use to recursively delete the sub programs... Even more interesting the two times this has happened, the files were in a data folder, not in a folder I would use for executing them. Being that this is on Dropbox, I've had to stop syncing on my 6 Macs, delete the files before I can turn syncing on again. At the moment a deletion attempt is still running after deleting over 165,000 items in that file. When this file creation happens it really slows down my computer. Also stranger, is that I don't have a "Amazon Kindle.app" in my Applications folder. I use a "Kindle.app" The first time this happened it was with a completely different program, not Kindle. What more info can I provide?27Views0likes1CommentI'm trying to restore files, but it says I don't have enough space.
Hello - I had a hard drive that died. I downloaded "EaseUS Data Recovery Wizard for Mac" and was able to recover everything. However, when I hit "Recover," then pick DropBox for its destination, it says I don't have enough space, which is wrong. I have 2 TB of space, and I'm only using 8.1% of that space. I AM trying to transfer 550 GB, but I have plenty of room. Anyone know how I can rectify this?Solved133Views0likes6CommentsMy storage is full. How can I remove my Backup?
Dropbox informs me, that my free account is full. I had previously made a complete back up of my Mac on Dropbox. However, I can't find the back up on Dropbox in order to delete it. I have the app on my Mac. I'm not interested in upgrading. Help anyone?92Views0likes2CommentsSome of my files appear as 0 bytes and I can't open them/restore a previous version.
Hello All, Starting sometime this week, a large number of files in one of my folders are showing as "0 bytes" and I obviously cannot read them. I'm synchronising the folder with my mac, and thought maybe my mac corrupted the files? (I definitely did not use those files in the past months). I thought to 'recover' them from the dropbox.com site by going to "Version History" for each file but when I click on that I get to an error page: Error Something went wrong. Don’t worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our help center and forums for help, or head back to home. So I am also not sure how to recover these files? Very strange167Views0likes7CommentsCan I restore my old Dropbox backup set up after my computer repair?
Hi, I have had to recently restore my Macbook completely (it was repaired and the OS re-installed). I had my Dropbox connected to my MBP and backing up the Documents, Download and Desktop (from now on refered as DDD) folder. Before the restore, the path to these folders was inside my Dropbox folder. Something like: /Users/myname/Dropbox/Mac/Documents/... I re-installed Dropbox on my Mac after the repair and asked Dropbox to do a Backup again and restore the DDD folders from the Backup on Dropbox. All finished syncing and now I have two "Mac" folders inside my Dropbox, which I think is expected (the previous Backup before repair, and the new Backup after repair). However, I also still have the DDD folders in their usual locations: /Users/myname/Documents/ /Users/myname/Desktop/ /Users/myname/Downloads/ So, when I access my Documents in Finder, I am still working inside /Users/myname/Documents/ and not /Users/myname/Dropbox/Mac/Documents/. This means that I don't have the "Copy link" option in Finder when accessing files in the Documents. Is there something I need to do now to complete the set up of moving the DDD folders inside the Dropbox and just have that be the default? I feel like I have done this restore in the past and it was automatic. Thank you, Mafalda96Views0likes3CommentsNeed to erase my hard drive safely, without affecting my Dropbox files.
Device iMac iMac Operating System/Browser (if using the web) macOS26 Dropbox App Version (if using the app)233.4.4938 233.4.4938 Syncing Status Syncing Question or Issue I need to reinstall my OS on my Mac, and the only way to do it is to erase my disk first. I use Dropbox to hold working files that are accessed by many people. I add files that I am working on via the dropbox app and other collaborators work on the files at different points in the project. My question is this: If my hard drive is erased, are the files I have stored in Dropbox also erased? Or can they be accessed via the web so they can be restored once I have the OS reinstalled? Do I need to create a backup of all of the files I have stored in Dropbox before I erase my hard drive? There are A LOT of files there, so I am hoping that's not the case.108Views0likes3CommentsHow can I delete some protected files on my Mac device?
I have a MAC PC and it has leftover files from a prevoius job I had. I am trying to remove these files but it will not let me. Says they are protected. Its my MAC and I want the files gone as I do not work them anymore and they will not allow me to access Dropbox so I can delete the files from my PC How can I remove these files85Views0likes2CommentsCan anyone suggest any third party apps to help with duplicate files?
Does anyone suggest any third party apps to help with duplicate files? I've got a MacBookPro..going from Dropbox Business to Dropbox Essentials and I don't want duplicate files. So going thru thousands of files individually is not going to happen. Thanks150Views1like3Comments