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epaez
7 years agoNew member | Level 2
How can I recover an unsaved file?
I forgot to save a word file while using Dropbox and I'm trying to recover that unsaved file. can anyone help me, please?
- 7 years ago
Hey there epaez - how are you today?
Can you please let me know if you can see any edits of this file logged under your Events page?
Could you also check the file's version history to see if there were any edits saved in Dropbox recently?
If these suggestions aren't helpful in your case, I'm afraid those files are nowhere to be recovered from (on our side at least).
Let me know what you find!
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