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Dvan's avatar
Dvan
New member | Level 1
12 months ago

How can I restore my Dropbox account which was deleted when the team was deleted?

I have had a basic dropbox account for close to 10 years. Maybe a few years ago, I joined a dropbox team so that I could share a few photos with some friends. Recently, the business team account was deleted, but it seems that my personal basic account was impacted as well. I didn't realize that the closing of the business account would impact my personal dropbox as well. I can no longer access my personal account and all of my files i stored there. 

Signing into dropbox leads me to creating a new account, but the years of documents that I have stored previously is no longer accessible. Please help !

account access
restore

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    Thanks, Dvan, I just emailed you, so we'll continue there.

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