Forum Discussion

omgsys's avatar
omgsys
New member | Level 1
11 months ago

How can I restore my files from a cancelled business account?

Hello   i was using dropbox for years but i was idle for sometime and i noticed that i got message mentioning that :  -------- -This a reminder that the Omgsys team is still in locked state. If...
restore
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hi omgsys, thanks for bringing this to our attention.

As the message stated, your Dropbox team was in locked state, and was then deleted on September 27th 2024. 

This means that all files, folders and users were deleted at that time. Unfortunately, it wouldn't be possible to recover the old account or any of the files within.

We're sorry we can't be more helpful on this matter.

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