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TBox09's avatar
TBox09
Helpful | Level 5
20 days ago
Solved

How can I share files within a folder in a specific order?

Question or Issue I'm a pro photographer and I use dropbox to deliver photos to my clients.  I number each photo (i.e. "Smith-1, Smith-2, Smith-3, etc...).  Dropbox used to share them in order (lowe...
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  • Hannah's avatar
    Hannah
    18 days ago

    Hi there TBox09​, thanks for posting to our Community.

    There should be a little arrow next to the "Name" column above your files:

    Can you make sure the arrow is facing upwards and let me know if that helps?

    Thanks!

Theresa's avatar
Theresa
Icon for Community Manager rankCommunity Manager
14 days ago

Hi there TBox09​ and thanks for joining us in the Dropbox Community! 😊

I am glad to see your issue is resolved - questions about ordering files inside shared folders come up often, so it’s great that things are clearer now and your issue is resolved. 

By the way, I’m Theresa 👩‍💻, one of the community managers here at Dropbox HQ. I’d love to hear a little more about your setup: Are these files part of a project you’re collaborating on, or are you sharing them for viewing only? Sometimes knowing the context helps us offer the best workaround.

Feel free to share more details - I’m here and happy to help!

T 😺 (Dropbox Community Manager)

  • TBox09's avatar
    TBox09
    Helpful | Level 5
    12 days ago

    Hi Theresa -

    I'm a professional photographer and I use Dropbox to share the photos with my clients.  So, they are for viewing only.  When I share the photos, I want them to appear in a certain order so it flows well when my customer views the photos.  Dropbox has always done that until recently.  I don't know how or why that little 'arrow up' went away but I'm glad this community exists so I could identify the problem.  

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