Forum Discussion

Cadams's avatar
Cadams
Explorer | Level 3
6 years ago

How do I delete Dropbox files without deleting them on my hard drive?

I wanted to know *how* to delete/remove files/folders from Dropbox (files and folders that I did not intend to sync when I installed) without those files/folders being deleted on my hard drive - can ...
Computer Backup
Delete
desktop
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Happy Monday Jimi638! 

Did you make sure to follow the steps to disable the Computer Backup feature on the same device you enabled it on? 

Keep me posted.
norman un's avatar
norman un
Explorer | Level 3
4 years ago

I am Having the same problem. Very frustrating.

I don't know what device I originally set sync on? I have been with DropBox for 15 Years ??? A long time

I want to delete DropBox for ever. Retiring soon, and it will not be needed. But I don't want to lose any of my information. how do I do this? Why is it so difficult? Please help

 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey norman un, sorry to hear you're having issues with this.

     

    Could you clarify what exactly is troubling you so that we can advise further? 

     

    Also, are you running the Dropbox app on any of your devices?

    • norman un's avatar
      norman un
      Explorer | Level 3
      4 years ago

      I have a new iPhone that I cannot log in. It says The provided user information isn't valid 

      I have an Android that I have access to Dropbox. It asked me, do I want to connect to a computer? Nothing about sync

      I used Dropbox a lot on my old Nexus7. That is now gone.

      I can log in on my Windows Computer but do not see anything about syncing. 

      I have one more Apple computer, I have not used in a while. I will try that. 

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        4 years ago

        It's still not clear what exactly is not working for you norman un

         

        Let me know more when you get the chance and we'll take it from there. 

About Delete, edit, and organize

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