Need to see if your shared folder is taking up space on your dropbox đŸ‘šâ€đŸ’»? Find out how to check here.

Forum Discussion

joe_scotto's avatar
joe_scotto
Helpful | Level 5
6 years ago

How do I delete or remove Vault?

I created a Vault with a pin and am able to use it... I just don't want it. How can I remove it from my Dropbox? It's cluttering up my file list.
Delete
desktop
Dropbox Vault
sync
joe_scotto's avatar
joe_scotto
Helpful | Level 5
6 years ago

That is fine if you reach out to my email.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

I've just sent you a message there, please reply to the email when yo get a chance.

  • Dan F.10's avatar
    Dan F.10
    Helpful | Level 5
    6 years ago

    I have the same question. It seems odd to me that this isn't a simple How-To, rather than Dropbox having to give personalized support to simply remove an empty vault. 

    • Dan F.10's avatar
      Dan F.10
      Helpful | Level 5
      6 years ago
      Here’s why Dropbox won’t answer this on an open forum. I contacted support today (2 different times). It seems, you can CREATE a vault - but you can’t DELETE a vault. What a lame attempt to try to get more people using it. We’re stuck with it, for now.
      • Futurix's avatar
        Futurix
        Helpful | Level 5
        6 years ago

        Can I please have my VAULT deleted as well?

        It's useless to me and I hate to have this pointless thing in my carefully crafted file structure.

  • misc's avatar
    misc
    Explorer | Level 4
    6 years ago
    Hi Jay,

    I’d also like to get rid of the vault. Can you please help me?

    Thanks,
    Michael

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!