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Forum Discussion

joe_scotto's avatar
joe_scotto
Helpful | Level 5
6 years ago

How do I delete or remove Vault?

I created a Vault with a pin and am able to use it... I just don't want it. How can I remove it from my Dropbox? It's cluttering up my file list.
Delete
desktop
Dropbox Vault
sync
Dan F.10's avatar
Dan F.10
Helpful | Level 5
6 years ago
Here’s why Dropbox won’t answer this on an open forum. I contacted support today (2 different times). It seems, you can CREATE a vault - but you can’t DELETE a vault. What a lame attempt to try to get more people using it. We’re stuck with it, for now.
Futurix's avatar
Futurix
Helpful | Level 5
6 years ago

Can I please have my VAULT deleted as well?

It's useless to me and I hate to have this pointless thing in my carefully crafted file structure.

  • mynameisjeff's avatar
    mynameisjeff
    New member | Level 2
    6 years ago

    I emailed them and they pretty much said I can't delete the "Vault" folder thingy.

     

    I'm sure it's a great feature, I just personally have no use for it and it is a huge eyesore to my Overview page. Clutters my folder structure.

     

    Please Dropbox, create a way where we can delete or even move the "Vault" folder.

     

    Thank you,

     

    Jeff (5 year paid member)

    • droborobo54's avatar
      droborobo54
      New member | Level 2
      5 years ago

      Actually it's an atrociously bad feature that wasn't thought through prior to mass deployment to end users. Once unlocked the vault "closes" (locks, logs out) on its own after a very brief time, thus breaking your connection to any files you have open inside vault. This  forces you to constantly log back into the vault over and over, until ultimately vault crashes or the sync ultimately breaks (which happens to me every single time on both Windows 10, Android 8.x, and Android 10). If you make changes to a document after the vault is automatically locked (or a crash happens), a second copy of the file will be created OUTSIDE the vault. Not secure! Then you have to go back and manually sync your changes to the original file that was in the vault. Pretty much any real work becomes impossible with this scenario. Maybe the feature is useful for something, but I can't find one. Then of course you can't delete the vault after it's enabled. Garbage. OneDrive is pretty stable now. May switch back to that.

      • miromannino's avatar
        miromannino
        Explorer | Level 4
        5 years ago

        If the problem wasn't bad enough, now I have multiple conflicting vaults I can't delete

         

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