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Forum Discussion
How do I delete or remove Vault?
I created a Vault with a pin and am able to use it... I just don't want it. How can I remove it from my Dropbox? It's cluttering up my file list.
Can I please have my VAULT deleted as well?
It's useless to me and I hate to have this pointless thing in my carefully crafted file structure.
I emailed them and they pretty much said I can't delete the "Vault" folder thingy.
I'm sure it's a great feature, I just personally have no use for it and it is a huge eyesore to my Overview page. Clutters my folder structure.
Please Dropbox, create a way where we can delete or even move the "Vault" folder.
Thank you,
Jeff (5 year paid member)
Actually it's an atrociously bad feature that wasn't thought through prior to mass deployment to end users. Once unlocked the vault "closes" (locks, logs out) on its own after a very brief time, thus breaking your connection to any files you have open inside vault. This forces you to constantly log back into the vault over and over, until ultimately vault crashes or the sync ultimately breaks (which happens to me every single time on both Windows 10, Android 8.x, and Android 10). If you make changes to a document after the vault is automatically locked (or a crash happens), a second copy of the file will be created OUTSIDE the vault. Not secure! Then you have to go back and manually sync your changes to the original file that was in the vault. Pretty much any real work becomes impossible with this scenario. Maybe the feature is useful for something, but I can't find one. Then of course you can't delete the vault after it's enabled. Garbage. OneDrive is pretty stable now. May switch back to that.
If the problem wasn't bad enough, now I have multiple conflicting vaults I can't delete
- Walter
Dropbox Community Moderator
Hey miromannino, thanks for joining the discussion here and sorry to hear about this.
If you'd like to completely disable the Vault, you can use the steps outlined here.
On the other hand, if you'd like to remove any unnecessary Vaults:- Open Dropbox Home: https://www.dropbox.com/home
- Hover over 'Vault.dbx-vault' and 'Vault (2).dbx-vault' to reveal the checkboxes
- Select the checkbox for both of these folders
- With these highlighted, please click on the ellipses [...] to find and click on 'Delete'
How to I remove the floating Vault entry on my files list on the Android app? The app got forced updated after having to reinstall due to the very long standing "unknown error" bug.
I do not use Vault. I will never use Vault. This is not a feature I will ever have a use for.
This annoying floating "Vault" thing at the top of the file is list is purely an ad for a useless feature. How do I remove it? I'm tempted to revert back to an old version again as Photo Upload is still just as buggy/broken in the latest update.
