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Forum Discussion
How do I delete or remove Vault?
I created a Vault with a pin and am able to use it... I just don't want it. How can I remove it from my Dropbox? It's cluttering up my file list.
Here’s why Dropbox won’t answer this on an open forum. I contacted support today (2 different times). It seems, you can CREATE a vault - but you can’t DELETE a vault. What a lame attempt to try to get more people using it. We’re stuck with it, for now.
Lusil
Dropbox Staff
Dropbox StaffThanks for your feedback on this, everyone.
The team is working on making the Dropbox Vault deletable in the future, but there isn't a specific timeline we can share with you right now.
We will make sure to let you all know though when there's more information available.
In the meantime, if you have any other questions, don't hesitate to get back to us. Thanks again!
there has to be a way to get my files out of the "vault"? I am trying to copy it to my desktop but it wont let me; i also tried to remove the file, but it wont let me. It is useless because I need the files to continue working on those files!
I agree. Had no idea could not get back out of Vault. Any information that anyone comes up with to save these files would be appreciated. Thank you.
I would also like to remove vault from my Dropbox. [other thread]
Any update on this?
How this is still a thing is beyond my comprehension. I don't want to see the vault, why in the world should that be undeleteable!
- Can we make sure this isn’t marked as accepted until there’s a resolution?
- Lusil
Hey everyone, we don't have any update on this just yet, but we will let you know as soon as we do.
In the meantime, I've removed the post that was marked as a solution and leave this thread open.
If you have any other questions, just give us another nudge.
Thanks!
I see that this thread has been opened since July 2020 and there is still no solution (November 2020).
I am a long time Dropbox paid user and do not want to see the Valut in my file folder structure, either.
I am not sure where it came from but has now synced on all my devices and shows up in my file list.
Very frusturating and am eager to learn how to remove it from my file list.
You can't remove it, but you can use a plugin to "remove" the element from the rendered page display by deleting the ".brws-file-row-no-access" element and clicking save. The plugin I use is called "Click to Remove Element" in Chrome and it works pretty well. Btw, I also use this to remove all their advertising for Dropbox business, paper, and all other "useful innovative features" that they add to market to us. Works really well, although it doesn't actually do anything except remove it from the rendered webpage.
What an absolute farce this is. Months in and you still can't make this right. Inn the great scheme of things, Dropbox is a relatively simple platform; how is it that you can try to screw is up so badly when adding what should be a basic feature. It's absurd; why am I paying you money when you can't manage the basics of providing a service...
- Daphne
Dropbox Community Moderator
Thanks for joining us here!
As Walter mentioned here, you should be able to remove the Vault now.
If you have any trouble with this, let me know - cheers!
Hahahaha, "This is a Dropbox feature, so you can't delete it". A short sentence that explains everything wrong with Dropbox.
Steve Jobs was right. Dropbox is a feature, not a product. At least, its core function is. To turn it into a product, Dropbox needs to keep on adding "features". Most of these are useless to most people, but maybe enough people find some useful enough to pay for Dropbox instead of a competitor. As for me, I really don't care what gets added as long as it doesn't get in my way, like the Vault did.
Dropbox, I pay you money for one thing: to sync my one directory across all my devices. Please do that perfectly and otherwise shut up.
