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tomomi81's avatar
tomomi81
New member | Level 2
3 years ago
Solved

how to delete the file with owner unknown

Hi everyone, 

We're sharing the file with 6 people team. As the member changing, we kept sharing with new member, and delete the share with ex member. We've been doing this for years and can't figure out who the owner is. How can I delete the file with unknown owner?

Thank you for help!

  • Hi tomomi81 

    Simply put, you cannot. If you go to the page where you add/take people out of the Share it will have (Owner) next to the name of whoever owns it. If nobody has that the folder has no owner so all you can do is all leave and delete it locally and then set up a new one if needed. 

2 Replies

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    Hi tomomi81 

    Simply put, you cannot. If you go to the page where you add/take people out of the Share it will have (Owner) next to the name of whoever owns it. If nobody has that the folder has no owner so all you can do is all leave and delete it locally and then set up a new one if needed. 

  • tomomi81's avatar
    tomomi81
    New member | Level 2
    3 years ago

    @Mark

    Thank you so much for your quick reply! I'll share it with my team. 

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