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Erwinvipglobal's avatar
Erwinvipglobal
Explorer | Level 3
2 years ago

I accidentally Synced my iPhone and it deleted the old files

   Okay so I have 2 GB storage for many years.   upon viewing my old picture files last night, I accidentally switched the synced and override the old files wiped it out. I went to deleted files just...
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Erwinvipglobal's avatar
Erwinvipglobal
Explorer | Level 3
2 years ago

Hi Jay! 

thank you for your response. It was logged in with the same account when it occurred. I didn’t logged off or anything .

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the info. This wouldn't affect the files on your account, and since there's no record of the files missing in the deleted files page, then there's a few possibilities as to why this might be the case:

 

  • The files are on another Dropbox account
  • They were on a shared folder you don't have access to any more
  • The files were deleted outside of the 30 day period
  • The files were permanently deleted

Aside from that, the camera uploads feature wouldn't delete any files on your account.

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