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dbailey747's avatar
dbailey747
New member | Level 2
2 years ago

I can't delete a spam file that was added to my account.

a phisher loaded a spam file on in my dropbox and the three dots are not giving me the option to delete the file. I can delete all my other files/folders.  Suggestions? Thanks!

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey dbailey747, let's jump right into this!

     

    How did that happen exactly? Did someone have access to your Dropbox account, or is this a shared file? 

     

    What options do you see on your end, when clicking the ellipsis next to the file? 

     

    Let me know more!

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