Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

NiciM's avatar
NiciM
New member | Level 2
2 years ago

I can't delete the Dropbox cache folder - it doesn't go away

The DropBox Cache folder is giving me issues.  It simply will not go away, no matter how many times it is deleted.  I know what it is, but its presence prevents both DropBox and OneDrive from syncing...
Delete
desktop
Folders
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

Hi NiciM 

You arent trying to double sync are you - i.e. to OneDrive and Dropbox? 

 

That isnt possbile within either applications (or any cloud sync tools). It does cause issues like this

NiciM's avatar
NiciM
New member | Level 2
2 years ago

Nope.  I sync to OneDrive.  I DROP changes into DropBox because I only keep two main shared folders there.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!