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Folders
54 TopicsIs there any way to delete files that are waiting to be synced?
Dear Dropbox team, I created a folder to store some results, which amounted to ~ 1 million files. Now, when I try to delete it, a message pops up saying: "availability status: sync pending". The problem is that, because there are so many files, I don't know when the syncing process will end, and I'd like to delete such a folder as soon as possible. I tried pausing the sync and moving the folder out of dropbox, but to no avail. Any guidance would be greatly appreciated!288Views0likes13CommentsI can't rename a folder by clicking the pencil icon on the Dropbox website.
When I go to rename a folder by clicking the new pencil icon, the folder name is fully selected but I cannot unselect it. For example: I want to change the name of a folder. I click the pencil icon and click in the place where I want to make a change. The field flashes, but the text remains selected and I can't change the name. Here is a screen capture: [removed to protect your daily limit of data sharing]Solved335Views0likes11CommentsRecent update of the desktop app not allowing me to see .clip thumbnails in File Explorer.
I use clip studio paint for work and I need to be able to see the thumbnails for the files to navigate them quickly. By default windows allows me to do this and it has been that way for years, as well as when looking at them in the file explorer for the program. Some big update went out for Dropbox recently, and how SPECIFICALLY in the dropbox folders I can no longer see my thumbnails. They are not online-only. I have triple checked. They are simply not showing. When I paste them onto my desktop, lo and behold they show again. This is entirely on the fault of the recent Dropbox update and I don't know how to fix it. It has disrupted my workflow and has be looking into new backup options when I've been using Dropbox for almost 15 years. Can someone please help?907Views2likes34CommentsCannot delete an old folder from my file explorer
Windows 11 I have an old folder downloaded to my PC that i cannot delete. The folder was downloaded from a shared dropbox for a project and I've been since removed from the online version of the folder - having just the files in my PC. When i try to delete the folder it ask for admin rights, even tho I am the only admin and also made sure to check the needed acces from the property panel, security tab.111Views0likes4CommentsAutomation won't apply to existing files. How can I achieve that?
I have a directory with a very large number of files (several thousand) that I only access online. All of the files have names based on their date of creation (eg 2025-07-01-7:00.txt). I would like to organize these into subdirectories based on their date. From the dropbox website, I added an automation to sort these files into subfolders based on the month of file creation. I clicked on "Apply to existing files" when creating the automation. However, once the process starts, I get a Notification: "Automation will apply to new files added to (Folder), but not to existing files" Why isn't it applying the automation to existing files? How can I organize the existing files? There are too many files to do this by manually clicking boxes. Thanks.277Views0likes11CommentsGive us better tools to organize our folders.
Hey how about y'all give us some more options for organizing our folders. The three that you have are basic and honestly suck. Seems like a pretty simple thing to do and it doesn't take much digging on the internet to find out that people are pretty dissatisfied with the lack of options. Come on now it's 2025. I've been with you guys for a while but y'all need to catch up or I'm switching. ✌️133Views0likes3CommentsEdited files in Dropbox are down to 5 or 6 KB. How can I restore them?
I have identified over 50,000 of my Dropbox files have been altered or changed from standard file size to 5-6KB. Restoring them 1 at a time is brutal. I've checked deleted and they are not there. The only method I can use is More... Version History Restore. Is there a better way to be able to restore mass or bulk? The files show as edited which is odd considering they've not been edited from original file size to 5-6KB. I've attempted to use filter by date range, still no luck in locating them. Only option I have is file by file manually.94Views0likes3Comments