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Deliberate omission of critical folders for Basic accounts.
I would like to bring to your attention a concerning practice that appears to affect free-tier users. Dropbox is not any more secure without external backup. It has become evident that certain shared folders (which are visible and accessible in read-only mode under a single account) are intentionally excluded from backups and event logging for users on the free plan. This omission makes it effectively impossible to track or recover any changes or deletions, as: Backup history is almost not available for free accounts. Event and activity logs are retained for only 30 days in the free tier. No relevant events or actions appear in the logs, even when changes or deletions are suspected. This issue has been reported and discussed by multiple users across various forums and communities, with many suspecting that folders are being deliberately hidden or removed in free accounts as a way to pressure users into upgrading to a paid subscription.
How can I move a shared folder I don't own out of my root directory?
I have clicked on a link to see a shared folder for which I have editing privilege. The folder is in my dropbox in the root directory, but it is no use to me there, I need it in another place in the directory structure. I cannot see how to move it, I can move the directories inside the main folder, but then it will disappear form the other peoples dropbox. I do not mind having two copies of it all as I have the space, but need to find a way to either move the main directory or the sub directory's to a different location within my dropbox without causing an issue to the person who shared with me and keep two way link enabled. I am doing this online in the web application, I do not use the desktop application, Thank you
Automation won't apply to existing files. How can I achieve that?
I have a directory with a very large number of files (several thousand) that I only access online. All of the files have names based on their date of creation (eg 2025-07-01-7:00.txt). I would like to organize these into subdirectories based on their date. From the dropbox website, I added an automation to sort these files into subfolders based on the month of file creation. I clicked on "Apply to existing files" when creating the automation. However, once the process starts, I get a Notification: "Automation will apply to new files added to (Folder), but not to existing files" Why isn't it applying the automation to existing files? How can I organize the existing files? There are too many files to do this by manually clicking boxes. Thanks.
