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Folders
257 TopicsLogged out of the Dropbox app and back in and now I have a 'Dropbox (old)' and a 'Dropbox' folder
Application Affected Synching files Device PC Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) Windows Desktop Question or Issue Had a funny problem with the Windows Explorer status icons not all being corrected, and saw a recommended to "simply" sign out of Dropbox and sign back in. Simple enough. Which I did. I then got a pop up asking me (telling me really) to rename my Dropbox folder. I said OK, and I now have a Dropbox and Dropbox (old) in the User directory. All of my files are in (old). None are in new. Every link on my PC to my old files is now of course broken. I paused syncing because I am worried Dropbox is going to try and create an entirely new copy of all of my files in the new Dropbox folder. Does anyone know what it going on here? And how to put things back to they way they were before? Why on earth would a logout/login totally reorganize all of my files??? I'm kind of dead in the water right now so any help would be greatly appreciated. Dropbox support seems to be non-existent.24Views0likes4CommentsDropbox folder displayed twice in Windows File Explorer. How to remove 1 of them?
Application Affected Dropbox for Windows Device Microsoft Surface Pro9 Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 238.4.6075 Question or Issue The Dropbox folder is presented twice in File Explorer in Windows. Both instances are directly under Desktop in the folder tree. Both instances represent the same folder, i.e. D:\Dropbox\. Both show the same synced content when I click them. So they are really just two copies of the same, expected, Dropbox folder. Is there a way to get rid of one of them?Solved75Views0likes6CommentsA "DropboxOEM" folder is taking up 17GB of my already small drive
The "DropboxOEM" folder is taking up 17GB of my already small drive. I don't use dropbox, how can I even remove it - is there any downsides to removing it? File struction with location: - User - <user> - AppData - Roaming - DropboxOEM - download (the specific one with 17GB in)Solved8.7KViews0likes3CommentsSyncing multiple hard drives
Hello, I'm going to have to different Mac on two different places and need to synchronise all my datas so when I switch from one computer to another, I can access all my data. The fact is that I have multiple hard drives cause I need lot of space. For each mac, I get 4 disk storage (one SSD inside the mac, and one or two SSD and one SATA). Dropbox Advanced subscription allow me to back up unlimited data, which is perfect for me (I have 20To of Data). Is there a way to asked dropbox to synchronise all my disk storages ? As a intensive user of dropbox, I know that I can only select one location for my main dropbox folder. The easiest way to proceed will be to have only one folder to synchronise, but the fact is there is no SSD on the market with 12To space ... Does anyone know the solution ? Can I define one place for my dropbox folder and then dispatch the folders on other disk storages or does this solution will not synchronise my datas ? Best T/4.7KViews1like12CommentsWhat does the brown box icon next to my Dropbox files mean on Windows?
I have searched the relevant help topics without finding an explanation on the "brown box" icon that appears on files in my Dropbox folder. See the attached file "Dropbox_Meaning of Icon_BrownBox.pdf" (below).2.3KViews0likes3CommentsNew experience in system tray: Clicking folder link also opens file
Application Affected Dropbox desktop app Device Desktop PC Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 233.3.4870 Question or Issue I enabled the new experience for Dropbox in the system tray. I understand that it is in beta, but a regression seems to have occurred that I would like to see addressed. When I bring up the tray popup from the icon. a list of my activity appears--files I added, when I added them, and the folder to which they were added. When I click the folder link next to the "Added (duration) ago" text, the folder opens, but so does the file. I expect that only the folder should open. If I recall correctly, only the folder opened prior to the apparent regression. I can work around this issue by disabling the new experience. In the current experience, the folder link only opens the folder as expected. I would appreciate it if this issue could be addressed before the new experience becomes the default experience.Solved127Views0likes6CommentsHow to delete the Dropbox folder on hard drive without deleting those files elsewhere?
Hi there, I have only been able to find examples opposite of my situation so I apologize if this is frequently asked. Basically, I have around 200gb + and counting everyday of files in a shared company Dropbox with our work emails. I made the mistake of downloading the app and syncing the files to my Mac before realizing what I had done. Since then I have signed out from the application and uninstalled it but still have the Dropbox folder of everything (I believe up to that day) on my computer. Am I safe to delete this folder now that I have deleted the application? I want to make sure it doesn't remove all of the shared files from the company dropbox that others need. The folder on my hard drive says it was last modified over a couple weeks ago which I believe is when I un-synced the application, and there have been things posted to dropbox since then. I appreciate any help or insight I can get here, thanks.Solved28KViews0likes13CommentsI only want to manually back up static folders to Dropbox, without the app syncing all the time.
Device: Macbook Air Operating System/Browser (if using the web): Sonoma 14.6.1 Syncing Status: paused indefinitely Question or Issue: I want to use Dropbox as a backup for folders, manually uploaded by me intermittently. I do not want it to be syncing with my computer. When I installed the app it began trying to sync with folders on the computer, which is not what I want. But when I tried to upload via the chrome browser it kept failing for large folders. (This is rather absurd. If the browser version can't handle it large folders then the app should be able to.) I just want to be able to back up (e.g.) my Documents folder or some subset of it, from time to time, with a date on it, as a static backup. I don't want to work from dropbox, I don't want it to be syncing constantly with my computer. How do I do this? I don't need "why are you doing this, why not just sync?" I don't want to. I don't trust such syncs. I don't want a problem with dropbox to possibly propagate downward into my local files. (You can say this is unlikely -- I don't care, I want it impossible.) Thanks.52Views0likes2CommentsMy Dropbox app is stuck syncing files on Windows 11 after an advanced reinstall.
Device Desktop PC Operating System/Browser (if using the web) Windows 11 Pro Dropbox App Version (if using the app) 237.4.5655 My desktop app has been stuck syncing for about a week. We ran out of space on our work Dropbox network (80TB used). I freed up around 20TB of space and all PC's on the network apart from mine successfully (after some time) synced the changes. Mine however was stuck at 5.5 million files syncing. I left it to do its thing for several days with no change. So I followed the "advanced reinstall" instructions on this page https://help.dropbox.com/installs/advanced-reinstall. The reinstall was successful and it seemed as though things were moving again. However for the last few days I've been stuck with between 12,000 and 16,000 files syncing. The number gradually goes up day to day. I'm working on Dropbox still, as are my colleagues so this may be why. I have to manually download my colleagues files and place them where they should be syncing before using them. When I hover my mouse over the DB icon in the system tray it says its downloading the 16k files, uploading around 40 files. But very little download up upload bandwidth is actually being used. I have a gigabit connection so I don't believe its actually doing much at all on the network. How can I fix this? We have around 60TB of files on our DB network and I have around 500GB of that synced at any given time. Thanks for any assistance!248Views1like20Comments