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The icon of the Dropbox folder appears to be a blank page on Win11 File Explorer.
A little nuisance, but I guide myself with the icon when I am working and switching between windows. Everything else works fine. About a week ago, I don't know if there was an update, but the Dropbox folder's icon changed to what looks like a blank page. I tried to change it through properties like you usually change the icon of a folder, but the option doesn't appear. Any ideas on how to fix this? Uninstall and reinstall?
Retain folder structure when using Camera Uploads on mobile app
Backing up photos on mobile dumps them all into one 'Camera Uploads' folder. The expected behavior is that the photos uploaded will stay in their own folders. This should at the very least be a toggle option. Every other Dropbox Backup solution retains folders, so why are photos any different? You even select the folders to upload from when setting this up, so the functionality is a step away. Pretty jarring UX from an otherwise great service.
Recent update of the desktop app not allowing me to see .clip thumbnails in File Explorer.
I use clip studio paint for work and I need to be able to see the thumbnails for the files to navigate them quickly. By default windows allows me to do this and it has been that way for years, as well as when looking at them in the file explorer for the program. Some big update went out for Dropbox recently, and how SPECIFICALLY in the dropbox folders I can no longer see my thumbnails. They are not online-only. I have triple checked. They are simply not showing. When I paste them onto my desktop, lo and behold they show again. This is entirely on the fault of the recent Dropbox update and I don't know how to fix it. It has disrupted my workflow and has be looking into new backup options when I've been using Dropbox for almost 15 years. Can someone please help?
Bulk Folder Creation on Dropbox
Hi all, I’m currently trying to improve how I handle client onboarding, specifically, the folder structures we set up in Dropbox. Right now, I’ve been creating folders manually for each new client, with subfolders for contracts, reports, communications, etc. But as the volume increases, it’s becoming really time-consuming and prone to inconsistencies. I’m wondering if anyone has a system, tool, or tip for bulk-creating structured folders efficiently? Ideally something that works with Dropbox. I recently came across a tool called EZFolders that lets you generate folder structures using AI, either by typing a command or uploading a CSV. It also has an AI assistant that helps guide you if you’re not sure how to format things. Seems like it could help, but I’m curious if anyone here has used it or knows more about it before I dive in. Would love to hear what others are doing to save time with this kind of task!
A folder is visible online, but not inside my Dropbox folder locally on the device
I am seeking help. A folder that was visible in my windows explorer seems to have disappeared. I can still see the folder in the browser version, but not in my explorer (which I could 2 days ago.). I checked the availability offline. I chose the selection in my preferences and the folder is ticked. I unticked and reticked it. I deinstalled and reinstalled the app. according to the browser version, I have access to the folder. All hidden files are shown in my explorer. It is a mystery to me and I don't know how this folder just vanished from my windows explorer-desktop app view. I went through the trouble shoots mentioned. Any other idea? thank you.Edited files in Dropbox are down to 5 or 6 KB. How can I restore them?
I have identified over 50,000 of my Dropbox files have been altered or changed from standard file size to 5-6KB. Restoring them 1 at a time is brutal. I've checked deleted and they are not there. The only method I can use is More... Version History Restore. Is there a better way to be able to restore mass or bulk? The files show as edited which is odd considering they've not been edited from original file size to 5-6KB. I've attempted to use filter by date range, still no luck in locating them. Only option I have is file by file manually.
How can I restore a shared folder owned by a deleted Dropbox team account?
Hi! Dropbox deleted one folder. How can I restore it? I had received an email from Dropbox informing me that the folder was going to be deleted, but that email was in the Spam folder so I had no time to backup all the information of that folder. Now I need to restore all the information of this folder. Could you please help me?
