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TCRCommunity's avatar
TCRCommunity
New member | Level 2
31 days ago

I can't locate the files I restored 4 days ago on my Dropbox account.

I recently restored files that were deleted less than 30 days ago. I can no longer find the files that I restored 4 days ago. Can anyone help me.  

Dropbox Basic
restore

2 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    31 days ago

    Hi TCRCommunity, thanks for messaging the Community.

    Could you let me know if you're seeing any of those files on the events page, or the deleted files page?

    Were they in a shared folder or a private folder on your account?

    Any other info or screenshots would be helpful!

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    23 days ago

    Hey TCRCommunity! Were you able to locate your restored files with Jay’s help? 

    Let us know how it went.

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