Forum Discussion

wen j.'s avatar
wen j.
New member | Level 1
2 years ago

I can't sync CATIA V5 .CAT drawing files to the Windows desktop app after editing them.

Dropbox can't sync CATIA V5 .CATdrawing file if there is any edit , this bug exists on every dropbox version for a very long time . It reminds "can't store data when write "  , there is no such kind ...
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi wen j., welcome to our forum.

First off, can you clarify the current syncing status and app version of the Dropbox app, just to have a general image? 

Also, to make sure I got it right, do you see any option to save your edits in a new file? Or are you only receiving the error that shows in your screenshots and you can’t save your edits at all?

Let me know and we’ll go from there.

  • wen j.'s avatar
    wen j.
    New member | Level 1
    2 years ago

    I'm now using dropbox 213.4.4597 , this bug appears on every dropbox version as I know . 

    There is no any other option , I can't save any edits if keep the dropbox desktop on .  So everytime , I need to close the dropbox desktop if I want to edit .CATdrawing .  

     

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hi wen j., could you walk me through the steps that you follow when you get this error? 

      Do you get it after you've edited a file in CATIA?

      Just to make sure we're on the same page: do you keep Dropbox open, and then use the third-party app to edit content when this happens? 

      • wen j.'s avatar
        wen j.
        New member | Level 1
        2 years ago

        Do you get it after you've edited a file in CATIA?

        Just to make sure we're on the same page: do you keep Dropbox open, and then use the third-party app to edit content when this happens? 

        / Yes , I put all of my CATIA V5R2019 drawing and model in a Dropbox sync file . Speacially , there is no issue with Creo file , did you get any same bug report from another user ? 

        I have been used dropbox for ten years , and this bug appears every time when I edit CATIA drawing on different computer . 

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