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brats
6 years agoExplorer | Level 4
I deleted the Dropbox folder but my Documents folder path is now within Dropbox. Any help?
Hi there,
I had Dropbox installed on my Mac and selected the Documents folder to be synced a few days ago. I wanted to remove the synced content and deleted the Dropbox folder from my device wh...
Jocke_Larsson
5 years agoExplorer | Level 3
I have similar problem but I haven't deleted the dropbox folder yet. I want to remove dropbox from my computer and then delete my dropbox folder. But the Dropbox installation has comprimised my local folders. Downloads and Desktop is not working unless I store everything in my dropbox folder.
I run this on Windows 10 and when I use command prompt to look in the "C:\Users\Jola" section it says the following:
<JUNCTION> Desktop [\??\C:\Users\jola\Dropbox\Min PC (Tomal-164-JOLA)\Desktop]
<JUNCTION> Downloads [\??\C:\Users\jola\Dropbox\Min PC (Tomal-164-JOLA)\Downloads]
I have tried many times to remove automatic backup but Dropbox won't restore my computer to the stage before the installation.
How do I get rid of dropbox from my computer. This is my computer from work so I don't want it installed.
If I simply uninstall the program the Junction is still there. I have tried to search for help on the internet to remove Junctions with no result.
Walter
Dropbox Community Moderator
5 years agoHey there Jocke_Larsson, sorry to hear about this and thanks for joining the discussion here.
Can you please confirm that you followed these steps to disable the computer backup feature?
- Jocke_Larsson5 years agoExplorer | Level 3
I tried to follow those steps. The thing is that backup was not activated. When I followed those steps I got the question if I want to make a backup och then click the checkboxes for which folders to backup. When I unchecked all boxes I could only click on "Not now" button.
I finally got rid of this. I am not sure how. I tried to activate backup and then deactivate it. I tried to manually restore my folders and many computer restarts. Somehow I got it back to normal state. If it was the Dropbox software that did it or not, I'm not sure...
However, I dare not install dropbox ever again because of this feature. At least not on my work computer. The software developers should seriously be careful with these kinds of features in the software. It can create big problems. For me it made my Siemens PLC-software to stop working (because it did not allow the new folder location) and all of my desktop to disappear (from trying to delete the dropbox folder).
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