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brats's avatar
brats
Explorer | Level 4
6 years ago

I deleted the Dropbox folder but my Documents folder path is now within Dropbox. Any help?

Hi there,   I had Dropbox installed on my Mac and selected the Documents folder to be synced a few days ago. I wanted to remove the synced content and deleted the Dropbox folder from my device wh...
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desktop
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey kb16, sorry to hear about this.

 

Could you try resetting your computer's OS folder through the app's preferences? 

 

To do so, please follow these steps:

 

1. Re-install the desktop app from and sign into your account as normal

2, Click the Dropbox icon in your system tray/menu bar.

3. Click the profile pic/initials icon in the top right of the window.

4. Choose "Preferences..."

5. Go to the "Account" tab.

6. Hold the Option/Alt key (Mac) and

7. Click on the 'Reset OS folders locations' button that showed up 

 

Let me know if this helped! 

kb16's avatar
kb16
New member | Level 2
4 years ago

Thank you for replying.

But this can not work because I had no download folder to download into. Complete catch 22. 

I performed at complete factory rest of my machine and it has been a huge pain to do so to re setup my computer. 

 

This is an issue that I take some responsibility for but it should not be an issue that exists. Its a huge flaw in the dropbox system and honestly makes me plan on not using the backup feature again in the future (and maybe transitioning to another cloud system in general). 

 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    So, is everything back to normal after resetting your computer or are you still having issues with this kb16? 

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