Forum Discussion

kosto's avatar
kosto
New member | Level 2
3 years ago

I didn't' pay Dropbox for 2 months. Could i have my file back or are they lost forever?

my account had the rent at august but i didt recognized that was late. if i pay now could i have all back?

restore

1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi there kosto - thanks for joining our Community and happy Monday.

     

    Your files won't get deleted when your account gets downgraded due to a failed renewal. Only syncing should stop and you won't be able to add any more files to your account.

     

    That said, could you have a look at your events page and let us know if you see any signs of your missing files there?

     

    This is the place where all uploads, edits, and deletions are normally logged so ti should give you a hint.

     

    In any case, please keep us posted!

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