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madreocho's avatar
madreocho
New member | Level 2
9 months ago
Solved

I don't have the option to delete a phishing file I received.

I was sent an email (it appeared to be from a trusted sender) directing me to dropbox to open a file. I clicked on it which sent the file to dropbox, but I did not open the file within dropbox. Only ...
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  • Jay's avatar
    Jay
    9 months ago

    Hi madreocho, could you try removing your access to the file from this page on your account?

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Hey madreocho! I’m sorry to hear that happened. 

Can you you send me a full screenshot of what you see exactly when trying to delete this file from your Dropbox account? If there’s any personal info on the screenshot, please make sure to mask it first.

Let me know once you’re ready.

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