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madreocho's avatar
madreocho
New member | Level 2
9 months ago
Solved

I don't have the option to delete a phishing file I received.

I was sent an email (it appeared to be from a trusted sender) directing me to dropbox to open a file. I clicked on it which sent the file to dropbox, but I did not open the file within dropbox. Only ...
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  • Jay's avatar
    Jay
    9 months ago

    Hi madreocho, could you try removing your access to the file from this page on your account?

madreocho's avatar
madreocho
New member | Level 2
9 months ago

That did it! thank you so much! 😃

  • Theresa's avatar
    Theresa
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Hi madreocho and welcome to the Dropbox Community, it’s great to have you here. I’m so glad to see that you got that phishing file removed from your Dropbox account, thanks to the amazing help from Jay 🙌. 

    By the way, I’m Theresa, a Community Manager here at Dropbox 👩‍💻. I love hearing how our members use Dropbox on the daily.

    If you’re open to sharing, I’d love to hear from you. ✨

    T 😺 (Dropbox Community Manager) 

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