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Forum Discussion
I don't see my data after logging back into Dropbox 4-5 later.
Question or Issue
I had a paid Dropbox plan earlier on this account, which later converted to a free 2GB account after I stopped the subscription. At that time, I had more than 100GB of files stored. After 4–5 years, I logged in again but no data. Kindly help me recover my old data
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- Emmet
Community Manager
Hi mahesh08mane,
Thanks for bringing this to our attention. If you haven't logged into your Dropbox account for over 12 months, then it would be deactivated due to inactivity. You can find out more in our Help Center article here.
Is it possible that you have another device on which you previously installed the Dropbox desktop application? If so, that device could still have the files on your account if it hasn't yet attempted to sync to Dropbox.
If you need any further assistance, please let me know.
