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197 TopicsOne of my folders has a selective sync conflict and its files have disappeared.
Recently my PC crashed so while in the shop I set up my old laptop and put some Dropbox files in using selective sync (due to limited space)... Now I have my PC back and an important folder has a sync conflict with nothing in it... There is no duplicate folder and it only shows up on Mobile (which is the web) and on computer web access (with selective sync conflict) ... I do not know where the files are... Not in the trash on Dropbox and not in my recycle bin on PC... Please, someone help me find my missing files... (PS: They are images of the Book of Isaiah Scrolls that I created... ) I thought they would always be safe in Dropbox...48Views0likes1CommentDropbox Finder Extension not showing correct status
I recently had the Dropbox Finder Extension show some items in my Dropbox as available. Not synced. I restarted Dropbox. No change. I quit the Dropbox Finder extension. That didn't help. I quit and restarted Finder. Now my Dropbox items have nothing beside them. I did a full computer restart. My Dropbox items STILL have nothing beside them. Did I find a bug? Or did I just kaput my install?154Views0likes14CommentsAccess to "overfilled" Dropbox
I have been using the free version of Dropbox and the automatic backups I had set overfilled it. Now I can't get into Dropbox to remove files or change what backups are made. If I click on Dropbox, it only shows a pdf file (not mine) and nothing else. In the bottom left corner of the screen is a message in pink showing that I have exceeded the storage limit. However, there is no option for actually accessing my files for deletion or changing anything in my account. A young man on Dropbox's help chat got me to a point where I could see the files, but I was unable to delete or download any of them. Very frustrating.29Views0likes1CommentAll image files have disappeared from my account
Hello, I had not logged into my Dropbox account in a while, but this morning I needed some images I had stored there so I logged in. While the folders I had images stored in are still there, all images in the entire account are gone. Files that were not images are still there. I've looked in the Events area and it does NOT show where any of them were deleted as far back as it goes. But every single one of them are gone. Nothing is in the deleted folder, either. I do not sync my online account with my devices, but only manually upload specific things. Does anyone have any ideas or suggestions on what happened and how I might recover my photos?56Views0likes9CommentsI need help recovering files deleted more than a year and a half ago
i wanna recover some private photos and videos which i deleted a while ago but now need to back for my legal proceedings. I deleted those files almost a year and half ago ,not sure about the time. So i wanna recover all the photos and videos i have deleted from my dropbox over the course of 2-3 years just to be safe . How do i do that please help me24Views0likes1CommentSearch in a folder showing results from other folders
I'm trying to search for a specific file type in one of my online folders so that I can move them all to another folder. When I select the source folder and the wildcard in the search box, the results are showing files in different folders. How can I limit the search to only the folder I've selected?154Views0likes5CommentsIs it possible Dropbox deleted my photos due to inactivity/being over-quota?
Hello, Has dropbox at anytime removed/deleted photos due to low storage or not accessing dropbox w/in a certain time frame? I have dropbox accounts under two separate email addresses. One has photos and the other does not. I created them so that I could put photos on them so Im a bit confused why Id have an account and no photos and I seem to think the 2nd account had photos. Is there anywhere I can check as to the history? What could have happened to my photos? I did look through some articles and didnt really understand them...other than asking if the photos stored on DropBox are somehow connected to our PC's? There was something mentioned about syncing them. I only recall adding photos to drop box as a storage device. idk honestly. Thanks for any information you can provide.50Views0likes6CommentsHow can I see the full path of files found in search?
When you search for a file show the full path of that file so we can understand where it is located. Right now, after finding the file and clicking on it, it shows only the folder it is in and one additional level up. There is no button or option that says "Show Full Path," so there seems to be no way to see the full file path to understand the location. Stop hiding the full path, show it by default, or at least put an option there to show the full path. There is a secret way to do it, but you have to know where to click. It is not obvious and easy.803Views1like2Comments