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Sharable link that was working does not work anymore
Hello, I recently uploaded a .mov file into my new dropbox. I copied a link and made sure in the permissions that anyone with the link could view the video. I made sure it worked by opening the link in incognito and on another friend's device. The link worked as intended. However, today, the link says you need to sign in to protect the file. After signing in on a different account, it says you need to request permission to view the file. If I copy the "sharable link" on my original account again, this link works. But I need the older link that worked yesterday, under the SAME permissions, to work and allow anyone with it to view the file. Has anyone had a similar issue?
I see a small file box next to my Microsoft files and I can no longer open them.
Just recently, most (but not all) of my documents and spreadsheets have small file box icon in front of the Word doc logo and will not let me open them. This has only occurred with document in my dropbox, not on my internal computer documents. For background, I have had dropbox for many years and have never seen this before. I have plenty of storage space left because I thought that might be it, but apparently not. Does anyone know what this is? And, how to open these files? Thanks so much, Keith
Cannot find files I thought I'd been saving to Dropbox on my old computer which won't let me in.
Cannot find files I thought I'd been saving to Dropbox on my old computer which won't let me in. Had to buy a new computer; on it now but when I login to Dropbox, I don't find my files. I was using OneDrive before, on my old computer. Is that the problem, or likely something else? I also understand that there are two versions, the web and the app? I tried the web, and nothing is there. Help! I need my word processing files back! Those are long novels, one in progress!
How can I share a video only with a specific family member?
Help! I made a video for my BILs surprise bday and sent to my sister. She opened it using the Google gmail and it opened in their shared account. Did I just ruin the surprise? She said she deleted it but is it too late? How do I share it to her without it going to their joint email? Ugh. I told her I was techie challenged.
Files disappeared when other folder member got their access revoked
Hello, I am talking to a colleague of mine that has uploaded a lot of files onto Dropbox last year. I now need to have access to all the files. And every documents she's been organising are now completely empty. The problem is that she left just a few days the company before I did. She was using the Dropbox app on her desktop if that helps ? How can I find these files back ? I know exactly where they were. Is there an history of a document available ? Thank you!
Using AI to sort and search my photos
Hi, it's 2024 . IA is here. Please, scan all my photo and suggest something to sort them or help me find what I need. I have a Folder "Camera Uploads" with more than 30 000 photos from my phone. It is impossible to sort them or search them or even to navigate in the folder. Ex : I want to find the photo in a night market in china . It takes seconds within the Iphone. It is impossible on dropbox except if the photo is named "night market china" (spoiler : it isn't) . So Dropbox is good to save the pictures but barely usable to use/search for them . Please do somethingTeam folders are available in the admin console but not in my local Dropbox folder
Is there any way to see the TEAM folders in the Windows Dropbox app? I have several folders designated as TEAM FOLDERS and others designated as SHARED FOLDERS. The SHARED FOLDERS display in the Windows Dropbox App, but the TEAM FOLDERS do not. The TEAM FOLDERS are only accessible via the browser under CONTENT. As I am only able to access TEAM folders via a browser, I am unable to see anything other than Name, Type, and Members for the files in a TEAMS folder. The ... (three dot) option doesn't give me any option to see any create date, last saved date, file size, etc information. The lack of this information makes a TEAMS folder difficult to manage. Maybe I am missing something. I would appreciate any tips.