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Someone accessed my Dropbox account and all my files are gone
my dropbox has ben hack, all files is gone. in my PC the file is chage offline files into cloud file automaticly. ini dropbox web its dissapear all, but the uses of storage idicated there is my files. how can i back or recover my files? we can see, that there is space used to save my files but i can't access.
I re-upgraded my account and now my files are gone from my Dropbox folder
Question or Issue Today, on 12/14, I paid for my annual Dropbox Plus subscription ($119.88/year). I then went back to File Explorer, only to find that my Dropbox folders, which were originally syncing there, are now MISSING. WHERE DID MY DROPBOX FOLDERS GO ON MY DESKTOP?? I'm a graduate student wrapping up my Fall semester and cannot find my documents. Unfortunately, Dropbox itself stopped syncing with my MS Surface after September because I missed my annual date to pay and did not realize it. Thus, the documents are not in Dropbox itself. They were, however, stored and updated under Dropbox in File Explorer on my MS Surface. I used Dropbox on the web. I pray that this community can please help me restore my files. I look forward to hearing from someone as soon as possible. Thank you!
Will my paid Dropbox Standard for Teams plan work the same as my free trial?
Question or Issue Hello, i had a trial priod of 30days for the standard plan for Teams. We have added my team, created folder etc.. everything is running fine. and we are happy hence i have updated my billing information too based on the number of licenses we have. What i want to ensure, is will it all remain the same (folders etc) when the trial period ends tomorrow? or do i need to add all the licenses again? i want to ensure there are no hiccups when the trial ends. Thanks. Kindest regards. Anuradhha
Can I restore many files at once?
OK, here goes, looking for a one-in-a-million shot. And thank you very much to anyone who may answer me. I recently deleted almost all my word files in dropbox, through cyber-stupidity. Then I received an email saying I have thirty days to restore them. I eventually figured out that I can bring up "deleted files" and hit restore. But I want to go through hundreds of files to pick out many to restore, and my dropbox will only let me bring up twenty-five files for possible restoration, and will not let me scroll further to find other files to restore. By any chance, does someone out there with a LOT more computer knowledge than I possess, know how I can bring up deleted files and get the list to scroll all the way through the hundreds I have deleted so I can pick out a lot of them to restore? Again, I would be immensely grateful to receive a response. Heck, I'm such a computer dunce, I don't know that I'll be able to find the response if someone does reply to me. But again, thank you all for taking the time to read this note. Dave P.S. I have a Mac Mini.Export folder of scattered files on Android to access from a third party app
Hello, I'm on Android, trying to access files from a third party app. I can't seem to find the files on the local device even when I have them marked as offline accessible. I see there's a way to export an individual file, but the large number of files I'm trying to have access to are spread through a bunch of folders and I need to keep the folder structure intact, so it's not feasible to manually download each file. Is there a way to get my Dropbox files into a folder that I can access with a third party app somehow? This seems like a pretty basic use case so I'm frustrated I can't seem to find a way to do it.How do I stop files being deleted due to inactivity?
Mark i was gonna ask about the comment u made 2 years ago saying that the content and files in dropbox gets deleted after 12 months of inactivity, how do i stop that? what constitutes inactivity? because i got a warning that my files may be deleted as it exceeded
Can't choose multiple files
Device Lenovo, iPad pro Operating System/Browser (if using the web) (Windows 11, Question or Issue Dropbox has become my favorite cloud storage. I love it. I love how easy it is to find files. But... no matter what I do, I have watched tons of videos, looked in discussion forums, etc.. I CANNOT SELECT MULTIPLE FILES. It is seriously slowing down my work. I have tried using my windows computer and my ipad, and I can't do it. If someone has any ideas, I am open. I have tried shift, command, Control... nothing works. I fell asleep one night and accidentally clicked two files, but it was a complete accident. I can use any help.I can't open files on my Mac, after updating the app.
Device MacBook Air Operating System macOS Sequoia 15.6.1 Dropbox App Version 237.4.5655 Question or Issue Installed an update to the app yesterday, now I can't open some of the files (see screenshot). Some files I can open, some I can't. I can open them in the browser-version. Any ideas how to fix this?
