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kelos-01's avatar
kelos-01
Helpful | Level 5
8 years ago
Solved

I keep getting selective sync conflicts by Dropbox?

I have a major issue with sync conflicts at the moment, which i'm trying to resolve. Although what I find happening is that files are being moved by drop box into my private folder.   I've tested...
Delete
desktop
sync
  • Chris_J's avatar
    Chris_J
    8 years ago

    Okay, I will try.

     

    In using Selective Sync, (as an example) you selected Folder B and Folder D.  Once you selected those folders in the Selective Sync Settings, Those folders will disappear off your Dropbox folder.  It will be in the cloud only.

     

    Let's say you had the same files that were in Folder B and D somewhere backed up (outside of Dropbox folder) and place them inside the Dropbox folder.  It will create conflicted copies.  That is because it's supposed to be 'off' your HD (off from your Dropbox folder)

     

    Now, this is the way I understood from your Post.  Its possible and not inconceivable that I may not have understood the situation.

    But does this sound what happened?

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Hey b9chris, thanks for checking in with us and for the time you took to share your feedback here. 

At first, please note that when you uncheck a folder from the selective sync settings, you choose to remove that folder from your hard drive while keeping it in your account online and any other connected device. If you want to keep the folder locally, please make sure that you mark it with a tick. 

It sounds like you’re using an application that creates temporary files which are necessary for its processes. Selectively syncing those files may cause syncing issues due to their nature and/or the third party app may generate further files to fill in the broken pathways caused by selective sync. 

If you’d like a workaround on this, what might work is to pause syncing, open the file with the third party app, save the changes, resync the desktop app.

I understand if this isn’t the ideal reply you were looking for, but I hope it helps to some extent. 

Johno Verity's avatar
Johno Verity
New member | Level 2
6 months ago

This is absolutely the worst response possible, instead of, ah yes, good point this seems to be a common problem that's frustrating loads of people, let's sort out our software. Instead do this annoying workaround every time you export an edit. Alternative Drop Box options anyone? I'd rather give my money to someone else.

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