Forum Discussion

SublimeSatori's avatar
SublimeSatori
New member | Level 2
2 months ago

I logged back into Dropbox, but I can't find any of my files.

Season's greetings everyone. I'm back at work. My account is blank! No folders, no files, nothing. I didn't change anything, no changes made since I last worked on documents in December 2025. Please ...
restore
SublimeSatori's avatar
SublimeSatori
New member | Level 2
2 months ago

Hello Nancy

Thank you for your prompt reply. Apologies that I did not revert sooner, we had no electricity for 5 days! Today, we are without water! Anyway, that's living in Africa for you ...

I didn't change anything, only didn't use my computer during the vacation period. I'm not sure what other email address to use or change to as I do have many email addresses for different uses. Sublime Satori is the only one that I use for Dropbox.

I will try logout and login in again, and hopefully can get back to you on this page.

Regards.

Ilana

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hey SublimeSatori, let me jump in here! 

    I'll be waiting to hear about your results. 

    One more thing that I wanted to ask is how did you upload these files initially? Did you use our desktop app, website or mobile app? 

    Also what do you see in terms of the account's activity when visiting your events page? If you could send a screenshot, that'd be amazing, thanks! 

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