Forum Discussion

Hoanang's avatar
Hoanang
New member | Level 1
1 year ago

I lost all things I stored in my Dropbox Business account. Is it because I'm not using it anymore?

I don't know why all files which i saved in my folder can not access anymore. Is this cause by not using Dropbox Business anymore?
restore
ClaudeDenis's avatar
ClaudeDenis
New member | Level 1
1 year ago

You might could use dropbox rewind for recovery?

  • hoanang dev's avatar
    hoanang dev
    New member | Level 1
    1 year ago

    what is it?

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      1 year ago

      Hi hoanang dev, Hoanang, as there are two usernames here, this could mean that you have two separate Dropbox accounts under different email addresses.

      Could you check to ensure that you're logged into the correct one to see if the files are there?

      • hoanang dev's avatar
        hoanang dev
        New member | Level 1
        1 year ago

        The account I want to check is registered with the email: 

        [email removed as per Community Guidelines]

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