Forum Discussion

Hoanang's avatar
Hoanang
New member | Level 1
10 months ago

I lost all things I stored in my Dropbox Business account. Is it because I'm not using it anymore?

I don't know why all files which i saved in my folder can not access anymore. Is this cause by not using Dropbox Business anymore?
restore
Hoanang's avatar
Hoanang
New member | Level 1
10 months ago

Walter 

I used Dropbox link as a product image link. Here is my link:

[removed so as to protect the daily limit for data sharing]

This happens when trying to access it

 

 

[removed per Community Guidelines]

It looks like all of my links showed 403.

I try signing in and my account looks like brand new. I did not see any folders or files. Need help from dropbox team.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
10 months ago
Hoanang wrote:

I try signing in and my account looks like brand new.

When was the last time you signed in to your account and were able to see your files?

  • hoanang dev's avatar
    hoanang dev
    New member | Level 1
    10 months ago

    My last billing check is on 13 Jun 2024. At that time, I still can access them. Can you check history ? any big deleting files events?

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