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Forum Discussion
Solved
I reinstalled the Dropbox desktop app on my macOS Tahoe and have two questions.
Device
iMac (M1, 2021) Operating System/Browser (if using the web)
MacOS Tahoe Dropbox App Version (if using the app)
238.4.6305
Question or Issue
My Dropbox folder is on an exter...
Walter
Dropbox Community Moderator
Dropbox Community ModeratorCould you reboot your computer and/or quit and relaunch the app and let me know how it goes KJWSr?
I quit the Desktop App, rebooted my iMac and reopened the app. It still seems to be updating.
I wondered if there was something about the Bucket folder that was causing the problem. So I created a New Bucket folder and copied the contents from Bucket to New Bucket. I then deleted the Bucket folder. According to Finder all of the folders and files have been downloaded. However the app is still updating.
- Nancy
Is there a chance that you’re using any sort of antivirus or firewall on your device, KJWSr?
If you are, can you disable it for a little bit and restart your computer? Is your desktop app stuck updating even then?
Only firewall is native MacOS firewall. I was running. I turned it off and rebooted. All folders/files showed as waiting to download. It's currently indexing, (21%).
45 minutes after reboot all folders/files show as downloaded on local drive. App shows all files up to date.
FYI I turned the firewall back on and created a new file and saved it to a local folder within the Dropbox folder. It was available locally and on the web portal. It does not seem to have initiated the constant updating issue.
