Forum Discussion

youngwalkerl's avatar
youngwalkerl
Explorer | Level 3
2 years ago

I upgraded to Professional but I still can't edit a PDF file

I updated my subscription to Professional on my iphone and it shows that I did upgrade.  I was charged for the additional monies and received an e-mail verifying I upgraded.     When I attempt to...
edit
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Which email do you see on this page when logged in?

 

You can see the email address logged in on the Dropbox desktop application using these steps.

youngwalkerl's avatar
youngwalkerl
Explorer | Level 3
2 years ago

I am on an e-mail and it states that I have Dropbox Professional.  Doesn't that include pdf editing?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    PDF editing is available to all users, however, editing already existing text is limited to the plans listed in this article.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

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If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

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