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dpbrick's avatar
dpbrick
Helpful | Level 6
2 months ago

I'm getting an "Attempted to zip too many files" error when trying to restore a backup.

Device (Dell XPS 15, iPhone 13, etc.) Operating System/Browser (if using the web) (Windows 11, macOS14.3, etc.) Dropbox App Version/Browser Version (Chrome 124, Safari 17 etc.) Questi...
desktop
restore
dpbrick's avatar
dpbrick
Helpful | Level 6
2 months ago

By the way, I did try returning to the Backups page with just the Documents folder selected, but the download failed again with the same error message.

Based on the size of the folder in the original laptop, it contains about 25 GB of data in 9741 items files in 628 folders.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Thanks for the update on this dpbrick - much appreciated.

Can you please try another browser and let us know if you get the same results?

If you do, I'd appreciate a screenshot of the error too. 

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