Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

juchiast's avatar
juchiast
New member | Level 1
1 year ago
Solved

Is Dropbox Paper down? I'm missing some Paper docs

Is Dropbox paper down? I have a dozen of papers and they are all gone. 
restore
  • Walter's avatar
    Walter
    1 year ago

    Can you navigate your account and let me know if you can find a folder called "Migrated Paper Docs" perhaps juchiast? 

     

juchiast's avatar
juchiast
New member | Level 1
1 year ago

There are several 503 error at URLs such as https://www.dropbox.com/paper/starred?role=personal

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Can you navigate your account and let me know if you can find a folder called "Migrated Paper Docs" perhaps juchiast? 

 

  • juchiast's avatar
    juchiast
    New member | Level 1
    1 year ago

    Yes, I see a Migrated Paper Docs folder with my old papers. What do I do with it.

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      1 year ago

      Can you find your Dropbox Paper docs there juchiast? 

      Also, have you tried  navigating to your Paper area by clicking on the dotted icon in the upper right corner of your page and then on the Paper option? Do you see them there? 

      • juchiast's avatar
        juchiast
        New member | Level 1
        1 year ago

        I see them now, thank you for your supports

About Delete, Edit, and Organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!