Forum Discussion

pwll's avatar
pwll
New member | Level 2
4 years ago
Solved

Is it possible to restore files deleted over 2 years ago?

Used to be a paying customer 2 years ago. Since I didn't need the service anymore, canceled subscription and didn't login anymore. Yesterday I ended up needing the files. I was aware the files woul...
restore
  • Mark's avatar
    Mark
    4 years ago

    Hi pwll 

    No its not possible now, sorry. Even if you'd continued paying recovery is only possible for 180 days. 

gbruit's avatar
gbruit
New member | Level 2
4 years ago

I still pay for unlimmited version recovery (pack-rat, 

5/9/2022

Dropbox Plus - 2TB + Packrat (unlimited version history) (5/9/2022 to 5/9/2023)

Invoice Receipt €158.88

)

But how can i recover a deleted file deleted somewhere  between 2016 and 2018?

I just get a (slowwwww) list of deleted files starting from now and going back. 

No simple search filename function??

 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi gbruit, I hope you're doing well! 

 

If I were you, I'd contact our Support team, especially since you're on a paid plan. They could look into this more closely, with account-specific info on their end. 

 

I hope this clarifies!

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