Forum Discussion

pwll's avatar
pwll
New member | Level 2
4 years ago
Solved

Is it possible to restore files deleted over 2 years ago?

Used to be a paying customer 2 years ago. Since I didn't need the service anymore, canceled subscription and didn't login anymore. Yesterday I ended up needing the files. I was aware the files woul...
restore
  • Mark's avatar
    Mark
    4 years ago

    Hi pwll 

    No its not possible now, sorry. Even if you'd continued paying recovery is only possible for 180 days. 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
4 years ago

If you are on a depreciated product (i.e. what was called Pack-Rat) then you can do different recovery options BUT they were opt in only when they were being phased out - and did so many years ago. There are also various 'versions' of it. For example the one I have is unlimited and free, there was unlimited and a per year fee and also at some point a 1 yr plan. A key point here is if you miss a payment, or often change plans, you may lose it.

 

However, if you dont have that (and most people now wont) you cannot get it retroactively. 

Gaslamp's avatar
Gaslamp
New member | Level 1
10 months ago

I still have the Packrat version for $39 per year. How did you get a free version of this?

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