Forum Discussion

tossdown's avatar
tossdown
Explorer | Level 3
3 years ago

Looking for more information about a permanent delete action

All my folders and files vanished from the account today and when we created a ticket, the support says that files were deleted permanently from the account. We asked who deleted, when and where? the...
Delete
restore
tossdown's avatar
tossdown
Explorer | Level 3
3 years ago

I hope to receive some quick and positive reply from support soon. All of the hard work and original files were in dropbox and there is absolutely no reason or mistake done on our end where files were mistakenly deleted. 

tossdown's avatar
tossdown
Explorer | Level 3
3 years ago
Got a reply from support specialist without any investigation. A link on how to restore files from recently deleted. No information on who and how they were deleted. Not helpful at all.

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