Forum Discussion

Sonjah's avatar
Sonjah
Explorer | Level 4
3 years ago

Lost audio file that I renamed

I renamed an audio file and now cannot access it. How do I recover it?

3 Replies

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    Renaming shouldnt do that - have you refreshed the page etc. to look for it? 

     

    Alternatively try going to www.dropbox.com/events and recovering it

  • Sonjah's avatar
    Sonjah
    Explorer | Level 4
    3 years ago
    Thank you. I was able to have it resent to me from originator but I would like to be able to rename my files. Do I have to include anything specific the new name or can I name it anything I want? Thanks for your help.
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    You can rename anything you want 🙂

     

    Just make sure if you do it on the website to leave the extension (i.e. bit after the fullstop). 

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