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Eleven01's avatar
Eleven01
Explorer | Level 3
2 years ago
Solved

Lost files when I deleted local data

I uploaded my work data to dropbox in the past, but now I deleted it when I was organizing local data, but I didn’t operate dropbox to delete it. What’s the reason why the files were deleted at the ...
Delete
  • Jay's avatar
    Jay
    2 years ago

    If the Dropbox desktop application is running and syncing normally, then any files in the Dropbox folder, or in other folders monitored using the Dropbox Backup feature, would be deleted  from the site when they are deleted from Finder.

Eleven01's avatar
Eleven01
Explorer | Level 3
2 years ago
No, I did not actively delete the files in the dropbox, only delete the same files in the Mac book Finder.
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi Eleven01, just to clarify once more, when you say you deleted them from Finder, were the files in the Dropbox folder?

 

Was the Dropbox desktop application running at the same time?

  • Eleven01's avatar
    Eleven01
    Explorer | Level 3
    2 years ago
    Yes, I only deleted the file on Finder.
    I also put it in a dropbox shared folder before.
    I don't remember the Dropbox desktop application running at the same time.
    So is there any function or setting that allows me to just only delete files in Finder ,then Dropbox will delete the same files simultaneously?
    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      If the Dropbox desktop application is running and syncing normally, then any files in the Dropbox folder, or in other folders monitored using the Dropbox Backup feature, would be deleted  from the site when they are deleted from Finder.

      • Eleven01's avatar
        Eleven01
        Explorer | Level 3
        2 years ago
        So I just need to adjust the settings so that files will not be deleted at the same time again in the future?

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