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Eleven01's avatar
Eleven01
Explorer | Level 3
2 years ago
Solved

Lost files when I deleted local data


I uploaded my work data to dropbox in the past, but now I deleted it when I was organizing local data, but I didn’t operate dropbox to delete it. What’s the reason why the files were deleted at the same time?
Thanks for the help.
Delete
  • Jay's avatar
    Jay
    2 years ago

    If the Dropbox desktop application is running and syncing normally, then any files in the Dropbox folder, or in other folders monitored using the Dropbox Backup feature, would be deleted  from the site when they are deleted from Finder.

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Do you mean that you deleted a file somewhere outside the Dropbox folder, which is not backed up with Dropbox backup and then the copy of this file in Dropbox was deleted as well?

     

    Would you mind sending us a screenshot of the folder this file was deleted from in Finder, so we can check the file path in Finder?

  • Eleven01's avatar
    Eleven01
    Explorer | Level 3
    2 years ago

    Hannah
    Yes, I just deleted a file in Finder,outside the Dropbox folder. that's file was already backed up with Dropbox share folder,but I just deleted the file in finder,not deleted in Dropbox share folder, then the same names file in Dropbox was deleted as well.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Could you attach a screenshot showing the exact location of the folder you're deleting files from?

     

    Also, right click that folder and choose Get Info, and reply in your next post with that screenshot as well.

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