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Missing activity on an Excel file, what can I do?
Hello,
I have aexcle file in my drop box that I update with information every week.
I was on vacation for 2 weeks and when I return the last version of the file was from 20/december/2022.
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Hello Megan,
Yes, that was exacly where I look. You can see in the print screen below.
And yes, I use the dropbox lite app, that was where I first saw that the file was not like I leave it 2 weeks ago.
Megan
Dropbox Community Moderator
Dropbox Community ModeratorThanks for clarifying joao cruz!
In this case, it seems that your content hasn't been synced. This could have happened due to various reasons such as the file not saving properly, or the app not syncing the changes.
Were you sure the app was running as it should have?
In any case, if you can't see the upload or edits of that particular file in the events page, it seems the changes never synced to Dropbox. The best thing you can do is reach out to Microsoft, to check if there's a way to find old version in Excel files.
I'm sorry that I couldn't be more helpful.
Hello,
I check and the problem is not there.
Every time I create a new folder, upload a pdf the Dropbox lite app sinc with drop box.
If I change a existing excel file in the dropbox lite app, it does not save it in drop box.
So the file should be somewhere in the dropbox lite app.- Megan
Hello Megan,
I mean Desktop app for microsoft surface.
I have 2 dropbox accounts but i'm only using one on the mobile and on the dropbox lite.
This account still have space left.
