We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
joao cruz
3 years agoNew member | Level 2
Missing activity on an Excel file, what can I do?
Hello,
I have aexcle file in my drop box that I update with information every week.
I was on vacation for 2 weeks and when I return the last version of the file was from 20/december/2022.
...
Walter
Dropbox Community Moderator
3 years agoHey joao cruz1 - sorry to jump in here, but I just wanted to mention that the the Dropbox app for Windows in S mode( Dropbox Lite) does not actively store files and folders on your device.
It allows you to access your files and folders that are stored on your Dropbox account when you’re connected to the internet, or if you chose to save them to your device for offline access. It works similarly to the other Dropbox mobile apps (even when you’re using it on a computer).
That said, it sounds like your Excel app had somehow cached this file and your changes, thus enabling you to work on it till recently.
You might be better off asking on a Microsoft (Excel) forum about this.
I hope this helps a tad.
joao cruz1
3 years agoExplorer | Level 3
Hello Walter,
I already discuss this with Mycrosoft and what they said to my is to ask Drop Box.
I think there is a problem with the app on sincronization the changes/saves on excel files.
And now I'm between 2 forums where we try to find the guilty instead of looking to the solution of the problem.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!