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Missing activity on an Excel file, what can I do?
Hello,
I have aexcle file in my drop box that I update with information every week.
I was on vacation for 2 weeks and when I return the last version of the file was from 20/december/2022.
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Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi joao cruz1, there are two possibilities here. The first is that, when using the Dropbox Lite app, you were actively syncing files, since it doesn't store a local copy of the file on your machine, so the info provided by my colleague Walter still stands. You would need to manually upload files to your account inside that app, and you can't edit files like you would with the normal Dropbox desktop application.
Another possibility, given that there are two usernames here, joao cruz and joao cruz1, is that you have two Dropbox accounts, and the file could be on the other account somehow. If you own another email, I'd try accessing it on the Dropbox site to see if the file is there.
Regardless, I'd also try checking to see if there's a local backup of the Excel file, since Microsoft Office does offer local backups, if enabled in their app.
Hello Jay,
The second option I already try. Yes it's true that I have 2 accounts but the 2nd one I rarely enter on it and there is no document there.
Looks like is the first option, the drop box lite app does not allow to edit files inside it. So in that case were was the file save every day since the begining of the year? It should have been lost the information on the first time I enter after the first edit.
