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joao cruz's avatar
joao cruz
New member | Level 2
3 years ago

Missing activity on an Excel file, what can I do?

Hello,   I have  aexcle file in my drop box that I update with information every week. I was on vacation for 2 weeks and when I return the last version of the file was from 20/december/2022. ...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi joao cruz, let's jump right into this! 

 

You mentioned that you checked the activity of your account. How did you do it? Did you use your events page? 

 

The Events page at www.dropbox.com/events gives you an overview of all activity in your account including files events (adds/edits/deletes). Is that where you saw that the last activity was back in April? 

 

Also, did you use our desktop app, in order to open and edit your Excel file? 

 

Keep me posted!

joao cruz1's avatar
joao cruz1
Explorer | Level 3
3 years ago

Hello Megan,

 

That was exacly the place were I look it. In attach you see a picture that I take today. On last 29-08-2023, the last activuty was back in april.

 

And yes, I use the desktop app to open and edit files. When I save the files the sincronization with dropbox is not done. 

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